Our Approach.
Lead with listening.
There are many aspects of your business, all vying for your attention and impacting one another in real-time. At Root & Ripple, we understand this and make it a cornerstone of our work.
Our approach is collaborative, communicative, and intuitive. It’s not our role to bulldoze what’s already been done, make grandiose assumptions, or pretend to be the experts in your field. Instead, we make connections.
We see your organization for what it is: part of a bigger picture.
Using systems thinking as our foundation, Root & Ripple uncovers the often overlooked, undervalued, and forgotten factors that influence the design, development, and management of your projects.
Whether writing a single blog post or revamping an entire department, Root & Ripple considers the macro and micro dynamics at play necessary to create hardworking solutions that are practical, adaptable, and impactful.
Emotional Intelligence: a Vital Piece
At Root & Ripple, we understand that leadership shapes an organization. That's why our systems-based approach includes you—the person behind the business, project, or account. Businesses are driven by people—people with thoughts and dreams, strengths and weaknesses, likes and dislikes, talents, fears, biases, and more.
By integrating emotional intelligence into our process, we provide leaders with valuable insights into their own decision-making patterns, helping them understand how their personal dynamics influence the broader organization. This approach not only strengthens leadership but also drives the growth of a more resilient and sustainable business, rooted in self-awareness and aligned with vision.
How we get things done.
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1. Discovery Call
We kick things off with a brief Discovery Call to learn more about you, your projects, and your goals. Together, we determine if Root & Ripple is a good fit, and even if we’re not, we’ll provide a recap of our call with notes and recommendations.
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2. Proposal
If we’re aligned, we’ll formalize everything into a detailed proposal. This document outlines the project scope, expectations, deliverables, responsibilities, timeline, and budget.
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3. Discovery Workshop
For projects requiring deeper insight, we’ll conduct a focused, 60+ minute workshop—either online or in person. We dig into the core of your business, uncovering the “why” behind your request. You’ll receive a comprehensive strategy document as a result.
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4. Work
With everything set, we get to work. We establish file sharing, gain access to relevant accounts or systems, and set up regular check-ins. Then, we execute according to the agreed-upon scope and timeline.
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5. Project Completion
When the work is done, you’ll receive the final deliverables in the format that best suits your needs—whether it’s files, a presentation, training, or something else specific to your project.
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6. Ongoing Support
Our commitment doesn’t end with the project. We offer options for ongoing support above and beyond regular maintenance and monthly check-ins. Just ask!